What Data We Collect

When you connect your third-party tracking account (e.g., Garmin or Strava) to the Fixarunner app, we may collect and store the following data:

• Activity type (e.g., run, cycle, walk)

• Distance, duration, pace/speed, cadence

• Heart rate and heart rate variability (HRV)

• GPS location (route data)

• Elevation gain/loss

• Training load or effort scores

• Frequency and patterns of training (e.g., rest days, intensity spikes)

We do not collect any data you do not explicitly authorise via the permissions settings during connection.

How We Use Your Data

We use your activity data to:

• Generate injury risk assessments based on your training patterns and physical workload.

• Deliver personalised, adaptive rehabilitation and training programmes tailored to your goals, history, and performance metrics.

• Monitor training consistency and flag potential overtraining or under-recovery.

• Provide meaningful insights, progress tracking, and feedback via the Fixarunner app.

All data use is aimed at supporting your health, safety, and running performance.

Who Has Access to Your Data

Your personal and activity data will:

• Not be sold or shared with third parties for marketing or advertising purposes.

• Only be accessed by authorised Fixarunner personnel or systems directly involved in providing your care and programming.

• Be processed using secure, GDPR-compliant cloud storage and infrastructure providers.

If we collaborate with trusted third-party tools (e.g., analytics or AI-based processing), these will be under strict data processing agreements (DPAs) and will only access anonymised or pseudonymised data when possible.

Data Retention and Deletion

We retain your activity data only for as long as it is needed to provide your service and support.

• You can disconnect third-party services or request deletion of your activity data at any time by contacting us or adjusting your in-app settings.

• Upon account deletion or withdrawal of consent, all personal and activity data will be deleted within 30 days.

any relevant details or information that you want to share with your visitors.

Your Rights Under GDPR

As a user based in the UK or EU, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain data processing

• Withdraw consent at any time

• Lodge a complaint with the ICO (UK Information Commissioner’s Office)

To exercise any of these rights, please contact us at info@fixarunner.com

Security

We take your privacy seriously. All data is encrypted in transit and at rest. Our systems are regularly audited and monitored for compliance with UK GDPR and cybersecurity best practices.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. We will notify users of significant updates via the app or email.

Contact Us

If you have questions or concerns about this policy or your data:

📧 Email: info@fixarunner.com